Manage Family Roles and Remove a Member
What you will learn
Set who can pick up which kids at check-in, who's the primary contact, and take someone out of a household when they move on — all from the family page.
Go deeper: Family Management in the Knowledge Base.
Read the transcript
In the People directory, click Families, then click a family's name to open it. Click the edit icon on any family member. This is where you set their role and permissions — legal guardian, pickup, emergency contact, priority order, custody notes. Check Legal Guardian and Authorized Pickup — a guardian still needs Pickup checked to actually collect the child at check-in. Save it. To remove someone from a family, click their remove icon. Confirm. They're out of the household but still in your directory, untouched — and you can manage this from their own profile too, under Family.