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PeopleArchive and Restore a Person0:47

Archive and Restore a Person

Lesson 28 of 30 · 0:47Updated Oct 2026

What you will learn

Someone moved away, or you added a record by mistake — archiving hides them from your active directory without losing their history, and you can always bring them back.

Go deeper: Managing Your People Directory in the Knowledge Base.

Read the transcript

In the People directory, we'll search for the person, then open their actions menu. View Profile, Deactivate, Disable Comments — quick actions covered in another video — then Archive and Delete Permanently, right here. Click Archive. Confirm — they're out of your active directory, but nothing's lost. Filter to Archived and there they are. Their menu now offers Restore. Click it and confirm. They're back, exactly as they were.